Terms of Use

These Terms and Conditions set out the rules for using X3bet Casino's online casino and sportsbook platform and describe the legal relationship between you and us. By registering an account or otherwise using the site you accept these terms, our privacy policy and any other rules we publish in the account area. We operate the service as a contract with each user and expect everyone to follow the requirements below when accessing games, promotions, payments and account features.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details and for any activity that occurs under your login. You must provide accurate information when registering and keep your contact and identity details up to date. We may require verification of identity or address at any time - until verification is complete certain features, including withdrawals, may be restricted. You must not let anyone else use your account and you must inform us immediately if you suspect unauthorised access.

Eligibility requirements

Access to X3bet Casino is restricted to persons who meet our eligibility criteria. You must be at least 18 years old and legally permitted to gamble where you are located. We may refuse service or close accounts where local law or other restrictions apply. One account per person is permitted unless we state otherwise; creating multiple accounts may result in suspension and forfeiture of funds and bonuses.

Acceptable platform use

You agree to use the platform lawfully and not to engage in fraud, money laundering, collusion, or abusive betting practices. Automated play or use of bots and software to manipulate outcomes is prohibited. You must not attempt to bypass geographic or technical restrictions, including by using VPNs to disguise location. We reserve the right to suspend or close accounts that breach acceptable use rules.

General bonus and promotion rules

Promotions and bonuses are subject to separate terms provided with each offer in addition to these T&Cs. Bonuses may have wagering conditions, game contribution restrictions, and maximum bet limits while active. Abuse of promotions - including bonus hunting, matched play or other circumvention - may lead to bonus removal and loss of winnings. Where a promotion conflicts with these terms, the promotion terms take effect for that offer.

Deposits and withdrawals

Payment options, minimum deposits and withdrawal processing times are shown in the cashier. We may require proof of source of funds and proof of payment method before processing large or first-time withdrawals. Withdrawal limits and verification checks are used to prevent fraud and comply with our internal controls; unusually large wins may be paid in instalments where stated in the payment terms. Any fees charged by your payment provider are your responsibility.

Dispute resolution

If you have a complaint, contact customer support and provide full details so we can investigate. We will acknowledge complaints and aim to resolve them fairly and promptly. If we cannot reach an agreement you may escalate the matter to an independent dispute resolution body if applicable - details will be provided on request. During any investigation we may place holds on accounts or transactions as necessary.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be communicated via your account or by email where possible. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. If you do not accept an update you should stop using the service and close your account in accordance with our account closure process.