Privacy and Data Policy
At X3bet Casino, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our website and account services, how we use it, and the steps we take to protect it. It also explains the choices and privacy rights available to you.
Information we collect
We collect information you provide directly, information created when you use your account, and technical information from your device. The details we hold depend on how you use our services.
Personal data
When you create or manage an account, we may collect your name, date of birth, contact details and address. We may also ask for documents or other information needed to verify your identity, protect your account or respond to a support request. Please keep your account details accurate and let us know if they change.
Technical data
When you visit our website, we may collect your IP address, device and browser information, pages viewed, and records of your interactions with the site. This helps us keep the service working, identify technical problems and detect unusual account activity.
Transactional data
We keep records of deposits, withdrawals and other account transactions. These records may include payment method details, transaction amounts and dates. We use them to manage your account, review payment queries and maintain appropriate records.
How we use your information
We use personal information to provide and manage our services, verify accounts, process transactions, answer enquiries and maintain account security. We may also use account activity and technical data to prevent misuse, investigate issues and improve how the website works. Where we need to contact you about your account or a change to our services, we use the contact details you have provided.
How we protect data
We use security measures intended to limit unauthorised access, loss and misuse of information. Access to personal data is restricted to people and providers who need it for their work. We store information for as long as needed for the purposes described in this policy, including any applicable record-keeping requirements, and then delete or anonymise it where appropriate. No online service can remove every security risk, so please use a strong password and keep your login details private.
Cookies and tracking technologies
Cookies and similar technologies help the website remember your settings, maintain sessions and understand how visitors use its pages. Some are needed for the site to function; others help us assess performance. You can manage cookies through your browser settings, although blocking certain cookies may affect account features.
Your privacy rights
Access, correction and deletion
You may ask to see the personal data we hold about you or request a correction if it is inaccurate. You may also request deletion of your data. We will review each request and explain if we need to keep certain information for account, security or record-keeping purposes. You can contact our support team to make a request or ask a question about your information.
Sharing information with third parties
We may share information with providers that help us operate the website, process payments, verify accounts, provide support or protect the service. We share only information relevant to their role and expect them to handle it appropriately. We may also disclose information where required or permitted to address a legal request or protect against fraud.
Updates to this policy
We may update this Privacy Policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to stay informed about how we handle your information.